You may be required to provide personal information to us when ordering a product or registering for Email Updates. You will know when this information is being collected because you will be asked to complete and submit a form. Personal information can include your name, address, telephone number, email address, and credit card number. We need this information to deliver products to customers, provide customer support, to administer customer accounts and/or gather marketing information about our customers. Coast may use this information for sales and marketing purposes. You can access, correct and update certain personal information that you have provided to us by logging in to the site with your registered username and password.
Who is responsible for the personal information collected on this Website?
Coast Clothing, located in Stephenville, Newfoundland and Labrador, controls the personal data collected on this Website.
We do not share any personal information of our customers with any third parties, except to internal and external service providers that we may use to facilitate or outsource one or more aspects of the business, product and service operations that we provide to you and unless you specifically authorized us to do so. These service providers' are subject to confidentiality agreements with us and other legal restrictions that prohibit their use of the information we provide them for any other purpose except to facilitate the specific outsourced related operation, unless you have explicitly agreed or given your prior permission to them for additional uses. Under rare circumstances, we may be required to provide personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. Unless prevented by law, we will notify you at the email or phone number you provided us prior to the release of such information.
If you submit your contact information and resume for employment purposes with us, this information will only be used to evaluate your qualifications for the desired position and possibly to contact you for further information.
If you complete online surveys on our Web Site or submit other demographic data (such as age, gender, personal interests, shopping habits, etc.), Coast may use the information collected for marketing purposes or to compile reports on customer satisfaction for our customers. Due to the sensitive nature of research data, any information that is collected is treated with the utmost confidentiality. Coast will not sell any personal information gathered from individual respondents.
In addition to the information we collect through our online survey, Coast may collect additional personal information. Such information may include the survey participant's name, age, address, telephone number, and email address. Participation in our surveys is always optional.
Privacy of Children on Our Web Site
We recognize the unique privacy concerns regarding children. If you’re under 18, you may use our Web Sites only with the involvement of a parent or guardian. If a parent or guardian is made aware that a child under the age of 18 has provided us with personally identifiable information without their consent please contact us by e-mail at [email protected] or calling us at 709-283-3066. Please be sure to include your full name and the relevant information you wish us to remove.
Coast makes commercially reasonable efforts to ensure that personal information collected from you is protected against loss and unauthorized access. Coast uses industry standard security techniques on our Web Sites to help protect against the loss, misuse or modification of information that you have provided. Our transactional Web Sites use secure sockets layer (SSL) encryption for securing communications and transactions across the Internet. The SSL protocol uses digital certificates to create and secure confidential communications "pip" between the purchaser and our web entity. Data transmitted over an SSL connection cannot be tampered with or forged without the two parties becoming immediately aware of the tampering. While we implement the above security measures, you should be aware that 100% security is not possible and Coast disclaims any liability should an unauthorized breach occur. Please do not send us sensitive information through email. If you receive communications from Coast which cause you to believe that your interaction with us is no longer secure, you must immediately notify us of the problem by contacting us as by e-mail at [email protected] or calling us at 709-283-3066.
Retention and Destruction
We will retain your personal information for the period necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.
You or we may suspend or terminate your account or your use of the Web Sites at any time, for any reason or for no reason. You are personally liable for any orders placed or charges incurred through your account prior to termination. We reserve the right to change, suspend, or discontinue all or any aspect of the Web Sites at any time without notice.
Notification of Changes
Additional Assistance. If you do not understand any of the foregoing Policies and Terms and Conditions or if you have any questions or comments, we invite you to contact us via [email protected] or calling us at 709-283-3066.